89fb Privacy Policy — Our Commitment to Protecting Your Data

1 Introduction & Purpose

89fb is a trusted online betting and gaming platform in Bangladesh. We believe your personal data belongs to you. This Privacy Policy document is designed to give you full transparency into what data 89fb collects, why it's collected, where it's stored, and who it's shared with.

This Privacy Policy applies to the 89fb website (https://89fb.onl) and all its mobile applications and related services. By creating an account or using the platform, you are considered to have accepted this Privacy Policy.

We are committed to protecting your privacy in line with international data protection standards. This Privacy Policy is written in plain, accessible language so every user in Bangladesh can understand it without any legal complexity.

2 What Data We Collect

89fb collects different types of information at various stages. Full details are outlined below.

We only collect information that is necessary to provide our services. Requesting unnecessary or excessive data goes against our policy.

3 How We Use Your Data

89fb uses the data it collects strictly for defined purposes. We never use your information beyond what it was originally collected for.

• Account Management: Your identity information is used to create, verify, and maintain your account.
• Service Delivery: To deliver Live Casino, fish games, betting, and other services without interruption.
• Transaction Processing: To process deposits and withdrawals and ensure financial security.
• KYC Verification: To verify your identity and prevent fraud.
• Customer Support: To resolve your issues and respond to your queries.
• Security Monitoring: To detect suspicious activity and keep your account secure.
• Legal Obligations: To provide required information in compliance with regulatory authority directives.
• Product Development: Analytical data is used to improve the overall user experience on the platform.

4 Data Storage & Retention

89fb stores your data on secured servers. All data is protected with 256-bit AES encryption and accessible only to authorized personnel for specific operational purposes.

• Active Account Information: Retained for as long as the account remains active.
• Transaction Records: For legal requirements, a minimum of 5 years from the date of the last transaction.
• KYC Documents: May be retained for up to 3 years after account closure.
• Log File: Retained for up to 12 months for security analysis.
• Data from closed accounts: Securely deleted once legal obligations have been fulfilled.

Our servers are always protected with up-to-date security patches. Regular security audits are conducted to identify and immediately address any vulnerabilities.

5 Data Sharing & Third Parties

89fb does not sell or rent your personal data to any third parties. In certain limited circumstances, however, sharing some information may be necessary.

• Payment Processors: Only the information necessary to complete transactions is shared with mobile banking services such as Mobile Banking, Nagad, and Rocket.
• Legal Authorities: Data may be disclosed in response to lawful requests from government or regulatory authorities under applicable Bangladesh law.
• Anti-Fraud Authority: Information may be shared in accordance with industry standards to prevent money laundering or fraud.
• Technology Service Providers: With trusted technology partners who support platform operations, but only the minimum necessary data is shared.

Any third-party website or app you access through a link is governed by its own privacy policy. 89fb is not responsible in such cases.

6 Cookies & Tracking Technologies

89fb uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help recognize you on future visits.

You can delete cookies or block new ones at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.

7 Technical Data Security Measures

89fb uses industry-leading technology to keep your data secure. Our security infrastructure is continuously updated and monitored.

• All data transmissions are encrypted via HTTPS/TLS protocol.
• Passwords are never stored in plain text — bcrypt hashing is used.
• Accounts are automatically locked if a suspicious login attempt is detected.
• Financial information is stored in a separate encrypted database.
• Unique token verification is used for every transaction.
• Regular penetration testing and security audits are conducted.

8 Your Data Rights

As a user of 89fb, you have important rights over your personal data. We fully respect and uphold each of those rights.

• Right to Access: You can request to see what data 89fb holds about you at any time.
• Right to Rectification: To update incorrect or outdated information, use Account Settings or contact our support team.
• Right to Erasure: After account closure, you may request deletion of any data beyond what is required by legal obligations.
• Right to Object to Processing: You have the right to object to the processing of your data in certain circumstances.
• Right to Portability: You may request a copy of your data in a structured, readable format.
• Right to Withdraw Consent: Any consent previously given may be withdrawn at any time.

To exercise any of these rights, contact our support team. We typically respond within 30 business days. For more complex requests, it may take a little longer, and we will notify you in advance.

9 Protection of Minors

89fb is strictly for users aged 18 and above. We do not collect data from minors or allow them to access the platform under any circumstances.

• Age verification is mandatory at the time of registration.
• Age-related documents are verified as part of the KYC process.
• If a user is found to be underage, their account will be closed immediately.
• Any data found to belong to a minor is deleted from our system immediately.

A note to parents — if your child has accessed 89fb by mistake, please contact our support team right away. We will take prompt action.

10 Changes to Privacy Policy

89fb may update this Privacy Policy from time to time due to changes in technology, law, or business operations. Any changes will be reflected on this page with a revised date.

• Registered users will be notified of significant changes via email or in-app notification.
• Continued use of the platform after changes have taken effect will be considered acceptance of the updated policy.
• You have the right to close your account if you do not agree to the updated policy.

11 Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our support team. We are always here to help.

To write directly to our Data Protection Officer, include "Privacy Request" in the email subject line. We review every request with the highest priority.