1. Home
  2. Responsible Gaming
Responsible Gaming

89fb Responsible Gaming — Build Safe & Healthy Gaming Habits

Enjoying the game while staying responsible to yourself and your family is what matters most. At 89fb, we believe that knowing your limits is the foundation of a great gaming experience.

Safe Environment Set Betting Limits Self-Exclusion Feature 18+ Only
Key Benefits

Our Responsible Gaming Tools

89fb provides these features to give you a safe and enjoyable gaming experience

Daily Betting Limit Setting

Set your own daily, weekly, or monthly betting limits. Once you reach your limit, the system will automatically stop you from placing further bets.

Time Control Feature

Set a daily time limit for how long you play. Sessions will automatically end once the limit is reached.

Self-Exclusion Program

Apply for self-exclusion to take a break from the platform for a set period. Options range from 1 week to 1 year.

Deposit Limit Control

Set your own limit on how much you can deposit into your account. Once a limit is set, any increase will require a 72-hour waiting period.

Gaming history review

You can view a detailed report of your gaming history, win/loss records, and time spent playing at any time.

Turn Off Marketing Messages

To stop receiving promotional emails, SMS, or notifications, turn them off at any time from your account settings.

Table of Contents
1 What is Responsible Gaming 2 Warning Signs 3 Protection Tools 4 Verify Yourself 5 Steps to Getting Help 6 Minor Protection 7 Healthy Tips 8 FAQs
Related Pages
About Us Terms and Conditions Privacy Policy FAQs
Emergency Support

If you feel you are losing control over your gambling, contact our support team.

View more

1 What Responsible Gaming means

Responsible gaming means playing for entertainment, not as a way to make money. At 89fb, responsible gaming is built on three principles — knowing your budget, managing your time, and recognising when to take a break.

Millions of people across Bangladesh enjoy Live Casino, Fish Games, and Sports Betting on 89fb every day. Most players treat it as entertainment and play without any issues. However, for a small number of people, gambling can sometimes lead to serious problems.

We want every one of our users to understand the principles of responsible gaming and, when needed, make use of the protection tools we provide. Responsible gaming is not about restriction — it is about playing consciously and healthily.

Remember: If gaming causes stress or anxiety rather than enjoyment, that is an early warning sign of a problem.
Healthy Gambling Problem Gambling
Play Within a Set Budget Borrowing money to gamble beyond your budget
Accepting losses gracefully Chasing losses by playing repeatedly
Spending Time with Family & Friends Giving up your social life for gaming
Feeling fine without gaming Feeling restless or irritable when you cannot play
Treating winnings as a bonus Seeing winning as the only goal

2 Signs of Problem Gambling

It's not always easy to tell when gaming has become a problem. If you notice two or more of the signs below in yourself, it may be time to take a closer look.

Playing repeatedly to recover lost money
Gradually spending more and more on gaming
Hiding your gambling from family or friends
Borrowing money to fund your gaming
Unable to stop playing even when you try
It's affecting my work, studies, or relationships
Feeling restless or moody when not playing
Neglecting important responsibilities to play
Tip: If you are experiencing more than three of the signs above, reach out to our support team today or use the self-exclusion option.

3 89fb Player Protection Tools

89fb offers several effective responsible gaming tools that you can activate at any time from your account settings.

  • Deposit limit: Set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, limits can be decreased immediately, but increasing them requires a 72-hour waiting period.
  • Loss Limit: If your losses exceed a set amount, your session will be closed and you will need to wait a specified time before playing again.
  • Session Time Limit: Decide in advance how long you will play in one session. The system will notify you when your time is up.
  • Reality Check Reminder: Periodic pop-up notifications will remind you how long you have been playing and how much you have won or lost.
  • Cooldown break: Temporarily suspend your account for anywhere between 24 hours and 30 days. You will not be able to log in during this period.
  • Self-Exclusion: For long-term issues, you may apply for a permanent self-exclusion of 6 months to 5 years. Once active, the account cannot be reactivated during this period.
How to use: Log in to your account → Profile Settings → Responsible Gaming → Activate your preferred tool.

4 Verify Yourself

Answer the following questions honestly. This is not a formal assessment, but it will help you become more aware of your own gaming habits.

1. Did you spend more than your set budget last month?

2. Have family members or friends ever expressed concern about your gambling?

3. After a loss, do you place larger bets to try to win back the money?

4. Do you feel uncomfortable or anxious at the thought of stopping gambling?

If most of your answers fall under the first or third option, please reach out to our support team.

5 Steps to Getting Help

There is no shame in recognising a gambling problem. Seeking help at the right time is the smart thing to do. Follow the steps below.

1

Acknowledge

The first step is an honest self-assessment. Acknowledging that there may be a problem is what opens the door to solutions.

2

Set Limits

Enable deposit limits, time limits, or cooldown options directly from your 89fb account settings. It only takes a few minutes.

3

Tell Someone You Trust

Let a family member or a trusted friend know about your situation. Their support can make a real difference.

4

Contact 89fb Support

Our support team is ready to help you through the self-exclusion or account closure process. Full confidentiality is maintained throughout.

5

Seek Professional Help

For serious addiction, consulting a mental health professional or counselor is the most effective course of action.

6 Protection of Minors

89fb is strictly for users aged 18 and above. We do not allow minors to register or participate in gaming under any circumstances.

  • A national ID or other government-issued ID is required for age verification at the time of registration.
  • If there is any doubt about a user's age at any stage, additional KYC documents will be requested.
  • If a user is found to be a minor, their account will be immediately closed and any deposited funds will be returned.
  • Parents may choose to install parental control software on their child's computer or device.
Warning: Registering on behalf of a minor or allowing a minor to use your account is strictly prohibited and may be subject to legal penalties.

7 Healthy Gaming Tips

Follow these simple tips to build responsible gaming habits. Small, consistent steps make a big difference in the long run.

Before you play
  • Set a budget in advance and stick to it
  • Set a Time Limit
  • Only play when you are in a healthy state of mind
  • Keep in mind that you are playing for entertainment
What Not to Do
  • Do not play under the influence of alcohol or substances
  • Do not chase losses by placing larger bets
  • Never play with borrowed money
  • Avoid playing for many hours in a row

Take breaks while you play. Go for a short walk, drink some water, or spend time with family. Responsible gaming at 89fb is not just about managing money — your mental wellbeing matters just as much.

Smart Strategy: After a win, withdraw a portion of your winnings and set it aside. Putting all your winnings back on the line significantly increases your chances of losing it all.

8 FAQs

The action taken depends on the self-exclusion period chosen. For a cooling-off break, the account will be automatically reactivated once the set period expires. For long-term self-exclusion (6 months or more), a special verification process must be completed before the account can be reactivated, even after the period ends.

Log in to your account, then click the profile icon and navigate to the Responsible Gaming option. From there, you can set daily, weekly, or monthly deposit limits. Decreasing a limit takes effect immediately, but increasing it is subject to a 72-hour cooling-off period.

Reach out to our support team directly and explain the situation. We will take the necessary steps while maintaining full confidentiality. You can also encourage the family member to use the self-exclusion option on their own account and help them seek advice from a professional counselor.

No. Online gaming or betting is never a reliable source of income. It is a form of entertainment. Due to the house edge, it is not possible for most players to generate consistent profit over the long term. Those who view gaming as a way to earn money are at the highest risk of developing a problem.

A cooldown break is a temporary pause of 24 hours to 30 days that ends automatically when the period expires. Self-exclusion is a longer-term measure — ranging from 6 months to 5 years. During a self-exclusion period, the account cannot be accessed in any way, and all promotional communications will also be suspended.

Play responsibly, stay happy

Your safety is our top priority at 89fb. Register today and enjoy a secure gaming experience using our player protection tools.

Free Registration Log In
বাংলা